Overall, customers were pleased with the quantity of available products, the wide of the assortment and the general price level in line with the market. There is currently some uncertainty among customers and suppliers about the impact of the current political situation and the increase in costs.
Customers use different purchasing channels
There is still a very high level of customer participation in Remote Buying and Clock pre sales. Furthermore the Webshop continues to develop positively – more and more customers are using it as a complementary purchasing option. The Clock Service also recorded a higher demand than in the previous year for both indoor plants and cut flowers.
Popular products
The strongest sales days of Mother's Day week were Monday 2 May 2022 to Wednesday 4 May 2022. At Clock Service, customers increasingly asked for ready-made products, as staffing challenges also play an important role for them. At the auction clock, eustoma, bouquets and arrangements as well as peonies were particularly popular with customers in the cut flower segment. Regarding potted plants, hanging baskets, orchids, patio plants as well as high-quality bowls and arrangements were highly demand.
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